Frequently Asked Questions

No, joining is free.

Unfortunately not, Take Part In Surveys is a UK panel, specifically for UK residents only.

There will be new survey opportunities on the survey dashboard everyday, additionally you could be invited to take part in a survey directly by email invitations. The number will be different each day, but there should always be something new to try to take part in.

If taking a survey via the survey dashboard, simply click on the survey title to enter the survey. For surveys sent via email invitation just click on the link or copy and paste the link into your browser. You will need to complete some questions to confirm if you qualify for the survey and if successful you can complete the survey and will be given a points reward.

If your question answers at the start mean you don’t qualify for a particular survey, don’t worry, you can try another, usually straightaway.

It doesn’t mean you’ve done something wrong, for each survey there may be different types of people the survey provider is looking for and they have to ask questions at the start to see who qualifies. This could mean you need to have bought a particular product or visit a particular location for a holiday and so on.

Most surveys will ask you qualifying questions at the start and then confirm that you have qualified to answer the rest of the questions.  If you haven’t qualified you will be exited from the survey after these first questions and informed that unfortunately on this occasion you do not meet the criteria for taking part, or the survey has too many respondents of the same criteria.

By completing the profiling questions it enables us to target surveys to you more accurately which gives you a better chance of qualifying more often.

Sometimes people may be excluded from a survey if they have failed a quality control measure. This usually means they have gone through the survey very quickly and not taken time to properly read the questions, or they have just ticked the first answer each time. It’s important to take your time and read and answer all the questions carefully and don’t rush.

These could be short polls of 1-2 minutes up to longer surveys of around 20 minutes to complete.

No, you can take part in as many surveys as are available and that you qualify for.

If you clicked on the finish key at the end of the survey then your survey has been received.
You can check which surveys you have completed by going to Transactions.

No, most surveys will not let you go back and change an answer, so it’s important to read all questions carefully and take your time to answer as accurately as possible.

For any survey you complete you will be awarded a points value.  This value will be shown to you before you enter the survey and if you successfully complete it, it will appear in your Take Part In Surveys account page.  The value of reward is usually higher the longer the survey. 

When you reach £10 in Take Part In Surveys points, you will be able to exchange your points for a gift voucher or make a cash transfer via PayPal for the value of £10.  Sometimes we may include a prize draw reward for a survey and this will be made clear in the survey invitation

You can keep your rewards for longer and choose to cash out later, it’s up to you.  After you have taken a £10 cash out, you would start again by building up your points to reach a new cash out by completing more surveys.

After you have confirmed you want to cash out, your payment option will be processed in *(xx) days.

You may be removed from the panel if you do not participate in any of the activities you are invited to in a period of more than 6 months.

Your personal information is used to communicate with you and manage your Take Part In Surveys membership; it is not shared with any third parties to market any products to you. Your answers are used anonymously, you will never receive any solicitation from third party companies by taking part in Take Part In Surveys. For more information please refer to our Privacy Policy and Terms and Conditions.

Login and click on ‘Profile’

Just click on ‘Forgot password?’ to reset your password.

Yes, for security purposes, every member of the panel must login with their email address/username and password.

Don’t worry, you will be invited to a survey as soon as a suitable opportunity becomes available and remember to always check the survey dashboard for available surveys.

Please email [email protected]

Take Part In Surveys is owned and managed by Roots Research Limited (www.rootsresearch.co.uk) a market research company.

If you have a question that isn’t covered in this FAQ please send an email to [email protected]

Click on ‘Unsubscribe from Take Part In Surveys’ at the bottom of any page and follow the instructions. Alternatively email [email protected] with ‘Unsubscribe’ in the subject line, or click on the ‘Unsubscribe’ link in any of the emails we send you.

If you unsubscribe by mistake or wish to re-join Take Part In Surveys please email [email protected]